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Astellas Pharma Senior Manager, Omni-Channel Oncology Brand Partner in Northbrook, Illinois

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .

This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.

Purpose and Scope:

The Omnichannel Strategic Brand Marketing Partner works directly with the Strategic Brand Marketing global brand teams to upskill, advance, and embed digital transformation initiatives. This role will work alongside global brand teams to lead and drive change and ensure co-created branded content and campaigns are fit for purpose in markets across the world. The SBM partner will also represent SBM teams in the development of ongoing transformation to build an updated operation that enhances customer experience globally. The scope of this role will span designated global team, brand, and/or other assigned priorities.

Essential Job Responsibilities:

  • Accountable for direct partnership and successful advisory relationships with assigned SBM cross-functional team to deliver successful digital transformation

  • Accountable for embracing and developing expertise within digital transformation ambition as subject matter expert who adds value to global teams by coaching and counseling teams on tangible ways to deliver seamless customer experience.

  • Responsible for staying ahead of change and leading the change across teams to deliver omnichannel operations and processes refinement, enabling seamless end to end content operations.

  • Responsible to represent global commercial stakeholders voice in ongoing transformation development teams, soliciting input and feedback and ensuring fit for purpose, yet progressive development of content operations initiatives

  • Delivery, in partnership, of change management and communication plan that supports the standardization and streamline of the content operation globally.

  • Responsible for business proximity and understanding needs of assigned SBM teams while ensuring the need for change and rationale is well understood and embraced, working through feedback, critical challenges, and other roadblocks to success.

  • Responsible for understanding new processes, systems, platforms, and other requirements so as to play an expert role that can lead teams through new and updated ways of working, including global to local tagging, customer journey frameworks, production partner requirements including demand planning, and other updates and evolution as required.

  • Understand the strategic needs of the broader global commercial business and partner with OCO business peer leaders to support collaboration and solution-seeking ideation.

  • Seek and suggest opportunities for process and spending improvement and other efficiencies within OCO

  • Key member of the Omnichannel Operations team expected to champion overall organizational ambitions, provide critical thought and feedback as contribution to all departmental discussions.

Organizational Context:

  • Reports to Dir, Omnichannel Content Brand Partnering

  • Peer group: Sr Manager, CD Engagement & Strategic Planning roles, Sr Manager, Marketing roles, Adobe Target Lead, Channel Lead

  • Scope: Support to whole organization

Qualifications:

Required

  • Bachelor's Degree

  • 5-7 years of experience within pharmaceuticals, healthcare, and/or multinational corporation with global operations and local footprint

  • Significant content strategy, operations, and/or brand marketing experience ideally including digital strategy, digital marketing, and other multi-channel and content delivery roles

  • Well aware of current innovation in content strategy, modular content approaches, and other forward-looking developments within content and operations

  • People leadership experience managing virtual teams

  • Communication and presentation skills including the ability to influence and manage senior leaders and other key stakeholders

  • Experience leading and managing project-based and/or multiple initiatives at once with varying levels of complexity and maturity

  • Demonstrated problem-solving ability and experience working across complex negotiation and other process-related delivery models

  • Excellent organizational, planning and project management skills with a strong attention to detail and ability to effectively manage multiple cross-functional projects simultaneously.

  • Demonstrated leadership in a matrix organization, able to motivate and inspire team members to high performance levels

  • Proven decision-making and strategic thinking skills leading to successful outcomes

  • Demonstrated ability to present complex issues to higher level management and contribute to high level presentations and discussions

  • Demonstrated ability to develop and maintain effective collaborative relationships with team members, management and internal/external partners

  • Demonstrated ability to be a consistent high level contributor or leader of multiple projects, processes, or functions

  • Ability to lead and support cross-functional teams to deliver against common goals

  • Demonstrated experience influencing without authority

  • Proven track record of success being a high-level independent and team contributor to lead multiple project and processes

  • Experience working with teams / individuals with varied cultural backgrounds & learning styles

  • Willingness to travel (approximately 10-20%)

Preferred

  • Innovative thinker with a finger on the pulse of the content strategy and content operations

  • Strategic thinker with ability to dive into the details and ensure proper considerations and frameworks built to ensure repeated process success

  • Thought leader and/or knowledgeable of ongoing digital innovations, content technology platforms, and other workflow related programs

  • Advanced degree, with experience in healthcare and/or pharmaceutical marketing

  • Multiple experiences across geographies within cross-continent organization (e.g., Americas, Europe and Japan)

Benefits:

  • Medical, Dental and Vision Insurance

  • Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down

  • 401(k) match and annual company contribution

  • Company paid life insurance

  • Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions

  • Long Term Incentive Plan for eligible positions

  • Referral bonus program

Category Commercial Capabilities

Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

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