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Astellas Pharma Project Coordinator, DISO in Northbrook, Illinois

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .

Astellas is announcing a Project Coordinator, DISO opportunity. This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.

Purpose:

MDSO is a leader in aligning functions across M&D organizations in areas which impact quality management; process management; non-drug initiative management, including IT components, to support business strategy; business information reporting and analytics; resource management; and learning and development.

This role supports assigned clinical and operational systems and life-cycle maintenance activities, including system integration processes. The position will also support change requests and executing testing plans, as applicable, for data quality enhancements, as well as triage management for access, supply management, time tracking, contract/PO/processing and other support.

Essential Job Responsibilities:

  • Perform first line triage process for access management and help desk support for many of the systems BIRA oversees.

  • Supplying knowledge to BIRA leadership that leads to the strategic assessment of continual improvement of data quality and other processes incorporating best practices into future iterations and business as usual.

  • Proactively identify impact of changes to business process and other impacted systems.

  • Supporting the user acceptance test process.

  • Executing the resolution of issues and escalations as well as assisting in documentation and resolution of issues through triaging mechanisms.

  • Perform quality review process to ensure changes made in the data model are reflective of and consistent with agreed upon approach and within defined information management governance standards.

  • Partnering with appropriate IS, quality and business functions to manage documentation and test strategies related to implementation of system enhancements.

  • Developing and maintaining effective collaborations with key stakeholders and functions, as well as of relevant external stakeholders, including system vendors.

  • Communicating critical factors in technical end user training for assigned system(s).

Quantitative Dimensions:

  • May communicate with vendors or contractors working on a project, as applicable.

Organizational Context:

  • The position reports to the Director Data Quality & Integrity.

  • The position may work with other functions within BIRA and MDSO to support any gaps or improvements needed in the data model or reporting procedures for the

  • The position works cross-functionally with other Astellas groups to develop and implement excellence in business and clinical operations.

Qualifications:

Required:

Education

  • High School degree, Associate's degree or equivalent

  • Minimum 2 years related experience

  • Professional command of MS office suite

Experience

  • Minimum 3 years' experience supporting systems and processes, inclusive of high quality internships.

  • Excellent oral and written communication and presentation skills in English, with an ability to interact at all levels of personnel.

  • Strong and effective problem solver with high degree of emotional intelligence, with the ability to both recognize and anticipate problems.

  • Demonstrated ability to execute on assigned action plans through cooperation with stakeholders.

  • Demonstrated ability to effectively build business relationships as part of a matrix organization.

  • Demonstrated ability to prioritize multiple projects efficiently.

Preferred:

  • Experience working cross-functionally and cross-culturally in support of business processes and/or systems, especially as they impact and influence multiple departments and levels of management.

  • Location for this position is Northbrook, IL, Leiden, Netherlands or Tokyo, Japan

Benefits:

  • Medical, Dental and Vision Insurance

  • Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down

  • 401(k) match and annual company contribution

  • Company paid life insurance

  • Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions

  • Long Term Incentive Plan for eligible positions

  • Referral bonus program

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Category Quality

Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

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