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Astellas Pharma Associate Director, Information Research & Training in Northbrook, Illinois

Developing innovative therapies is one of the most challenging, most essential and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture.

There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company.

Astellas is announcing a Associate Director Information Research & Training opportunity.

Purpose & Scope of Position:

The Associate Director, Information Research & Training is accountable for strategy and delivery of information and knowledge management services specializing in published information related to Astellas' key global therapeutic and functional areas: health, medicine, and the pharmaceutical industry. This position works globally with all business units from discovery and development through commercial providing/aligning information solutions such as information research, project consultation, content resource training and copyright advice. Drives Library Best Practices and Information Research and Training procedures and standards. Applies and ensures Library team members knowledgeable on content resources, tools and use of templates and global copyright regulation. Establishes key performance metrics, leads future state planning and provides strategic perspective for Information Research and Training. Leads team of 4 members enabling each member to succeed as the primary contact for specific customer group(s) and/or products requiring strong relationships and knowledge of functional area(s) and product(s).

Essential Job Responsibilities:

  • Ensures value-added deliverables of information research results including visualizations, summarizations and analytics using text mining, data extraction and other tools.

  • Strategically aligns Information Research team members as primary contacts for specific customer group(s) or product(s) ensuring knowledge of content resources and Library services while building/maintaining business awareness to resolve business' information priorities.

  • Consults with targeted customers to assesses and understand information and knowledge needs. Creates solutions that resolve priority business needs including recommending, trialing and troubleshooting resources. Recommends commercial and scientific information resources and tools for licensure and proposes new services.

  • Directs and, in certain cases conducts, in-depth literature research to provide accurate, cost-effective information in timely manner, including topic alerts to focused audiences, systematic literature reviews and curating product/project information on the Library Portal

  • Sets standards and best practices for information research and content resource services ensuring appropriate training for library team mates; shares standards with suppliers providing training.

  • Leads and conducts customer focused training and coordinates with suppliers for resource specific training; provides instruction 1:1 or in group settings; directs creation of Library promotional and training materials; participates in measuring, use and uptake metrics for Portal resources and training activities.

  • Drives and governs departmental knowledge management projects; represents Library and actively participates in enterprise knowledge management matrix teams.

  • Leads team of approximately 4 professionals -- supervisory responsibilities include hiring, mentoring and coaching, developing, evaluating performance and assigning of project responsibilities within functional area.

  • Demonstrates and maintains knowledge and understanding of pharmaceutical, medical device subject matters; monitors, updates, improves and applies knowledge and expertise related to information research tools, training, resources and services.

  • Stays up to date on the latest pharmaceutical library solutions and evaluates and recommends how these would address current gaps or needs. Explores and recommends best-in-class products to meet Astellas current and future needs, collaborating with library team

Quantitative Dimensions:

This position impacts the best use of information research tools throughout Astellas by providing information research, training customers to use premium licensed content resources and proactively curating information on the Library Portal. Outcomes influence business decisions e.g., competitive/scientific intelligence, developing protocols, deciding on location of clinical trials, safety and efficacy monitoring, and patient centricity models. Influences approximately $13Million content budget decisions.

Organizational Context:

This position:

  • reports to Director, Library & Information Services

  • collaborates with library customers globally, and at all levels from scientist to sales & marketing; Managers, Directors, scientific and commercial leaders

Peer group: Assoc Dir, Innovation & Technology; Assoc Dir, Content & Supplier Management

Required Qualifications:

  • BS or BA degree in information/knowledge science, business administration or related field/experience; advanced degree preferred

  • 8+ years of demonstrated information research and training success, building strong customer relationships, communicating complex issues and understanding of business priorities.

  • Experience using premium resources such as DIALOG, Clarivate Analytics databases, Informa, Elsevier, Micromedex, along with advanced Internet searching skills.

  • Ability to synthesize data and communicate analysis into simple language for clients.

  • Experience using analytical tools advancing presentation of information results via data/text mining, data extraction, visualization, NLP and emerging technologies.

  • Familiarity with QUOSA and SharePoint.

  • Excellent organizational skills including prioritizing and managing multiple projects and demands; self-manage time and resources effectively; ability to participate in a global, matrixed team environment.

  • Knowledge of multi-national copyright and licensing principles and issues.

  • Excellent oral, written, and presentation skills in English.

Preferred Qualifications:

  • Master of Library and Information Sciences or appropriate equivalent education/experience


Category Medical Affairs

Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans