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Astellas Pharma Assistant Director, Marketing Excellence in Northbrook, Illinois

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .

This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.

Purpose and Scope:

The Marketing Excellence team is responsible for creating a learning organization and ensuring the development and embedding of best-in-class capabilities and practices throughout marketing at Astellas. The Assistant Director of Marketing Capabilities QA, Metrics and Reporting plays a key role by managing capability module QA and measuring effectiveness on an ongoing basis. In addition, responsibilities include creating reports and dashboards to clearly communicating effectiveness and opportunities for improvement. This role works with subject matter experts, IT and other key internal stakeholders to ensure capability modules provide a streamlined experience and support the Marketing Excellence Team in continuous improvement efforts. It requires strong problem-solving skills, communication and a self-starter approach.

Essential Job Responsibilities:

  • Collaborate with the Marketing Excellence leads to ensure high quality training modules and tools, including submission to legal

  • Lead QA testing of all learning modules in partnership with technical groups within the IS organization as needed, to ensure a seamless user experience with MEx Central and Learning modules/tools.

  • Develop and maintain clear and concise analyses and reports (and dashboards where appropriate) on program effectiveness at multiple levels using the MCF and MEx Metrics Plan as a guide

  • Give input to the MCF and MEx Metrics Plan based on technical options

  • Manage MEx Central including the social learning platform with monthly social learning reporting

  • Creates communications/communication tools that support learning both on, and outside the MEx Central Platform

  • Manage Marketing Excellence tools including MCF assessment tool and MEx Sharepoint site

  • Develop tools to support continuous improvement of capability module development including questionnaires and other feedback mechanisms.

  • Global reporting for finance and similar related activity

  • Support of CLD operations, including CLD communications and all hands meetings

  • Drive a culture of Ethics and Compliance, ensuring Integrity in Action is actively applied in all initiatives and proactively address non-compliance (ALL)

  • Other such duties as may be reasonably required by the business.

Mandatory Compliance requirements:

  • To be aware of Astellas' Group Code of Conduct and associated policies and procedures and other applicable laws, codes and regulations.

  • Clarify and seek guidance as required, and raise any concerns, in a timely manner, with relevant manager; which may include reference to the Ethics and Compliance Team and/or Ethics and Compliance Helpdesk.

  • Undertake and comply with relevant mandatory Ethics and Compliance training and updates to maintain personal awareness; all training to be undertaken in a timely manner.

  • Be aware of and comply with, the Astellas Way and Astellas Competences, in terms of expected values and behaviors, in addition to Astellas' HR policies, procedures and guidelines.

Quantitative Dimensions:

  • Budget, headcount, regional/geographic, decision-making scope etc.

Interpersonal Relationships:

Internal

  • Employees at all levels in Marketing (global, regional and affiliate)

  • IS, Legal, Ethics and Compliance and other functions

External

  • External suppliers and consultants

Specific Environmental Factors:

Based in the US. Willing to work additional hours as required by the business. This is a role with international stakeholders -- flexibility to work across different time zones may be required on occasion.

Organizational Context:

This role a part of the Marketing Excellence team, supporting the delivery of capability builiding (to SBMs and Division Marketers) via IT enablement and connectivty, metrics and insights that support continuous improvment of MEx's approach as well as communication tools.

Qualifications

Required:

  • Bachelor's Degree

  • Work experience:

  • Minimum of 10 years relevant work experience in pharma

  • Demonstrated high level of competence with MS Office applications and ability to learn new systems and software rapidly.

  • Strong problem solving and analytical skills with an ability to resolve project issues independently.

  • Excellent oral and written communication and presentation skills in English, with an ability to interact with all levels of personnel.

  • Strong organizational skills and ability to meet timelines that may require a flexible work schedule.

  • Experience working with teams / individuals with varied cultural backgrounds & learning styles

Skills, knowledge:

  • Ability to navigate in matrix global organization, in a multi-cultural environment and leading through influence

  • Excellent organizational, planning and project management skills with a strong attention to detail and ability to effectively manage multiple cross-functional projects simultaneously.

  • Proven decision-making and strategic thinking skills leading to successful outcomes

  • Demonstrated ability to present complex issues to higher level management and contribute to high level presentations and discussions

  • Demonstrated ability to develop and maintain effective collaborative relationships with team members, management and internal/external partners

  • Demonstrated ability to be a consistent high-level contributor or leader of multiple projects, processes, or functions

  • Proven track record of success being a high-level independent and team contributor to lead multiple project and processes

  • Experience working with teams / individuals with varied cultural backgrounds & learning styles

  • Excellent written and oral communication skills. Proven ability at producing presentation materials that resonate with multiple audiences; thinks 'beyond the deck' to anticipate potential issues; confident working in virtual environment

  • Able to connect the dots and see the big themes -- uses data and other inputs to guide decision making

  • Flexible, adaptive working style suited to a fast-paced environment.

  • Ability to navigate in matrix global organization, in a multi-cultural environment and leading through influence

Competencies:

Customer Focus

  • Acts as a role model for delivering outstanding customer service

Strategic Orientation

  • Proactively contributes to other teams' plans

  • Acts as a role model for applying the strategy in his/her role

  • Articulates to more senior colleagues the connection between individual actions and the delivery of the strategy

  • Develops new standard practices to improve the team's overall work

Innovation and Change

  • Leads improvement efforts that result in changes beyond the scope of his/her position

  • Suggests significant changes to either the products or services offered by the team

  • Leads the implementation of change initiatives

  • Supports other team members through the change process

Results Orientation

  • Delivers results that are beyond the level or scope of his/her role

  • Steps up and takes responsibility on behalf of the team for the team's results

  • Constantly strives to raise the standards of his/her own performance to exceed agreed objectives

  • Anticipates and addresses problems and issues before they have an impact on other teams

Communication & Collaboration

  • Communicates clearly and concisely

  • Strong collaborative skills: able to work cross-functionally and with virtual teams, to build trust, commitment and engagement. Adjusts approach to secure a positive and respectful outcome.

  • Keeps stakeholders and the team informed in a timely manner

  • Continuously shares knowledge, learns from others and builds consensus

  • Appropriately shares valuable information, knowledge, experience and skills with team members to help them with their work

  • Works effectively and efficiently with his/her own team

Developing & Inspiring

  • Acts as role model for personal growth and motivates others to continuously learn and enhance capabilities

  • Responds successfully to intense, varied and challenging assignments in order to build experience and capability

  • Learns from his/her own experiences and others' experiences to perform effectively in new or changing situations

Working as One Astellas

  • Acts as an ambassador of ethics and compliance; incorporates cross-cultural perspective when addressing challenging situations.

  • Creates an environment, which fosters mutual respect, integrity and value.

Preferred

  • Experience with SAP Success Factors and SAP JAM

  • Experience with a variety of technical platforms

  • Experience in Communications

  • Global experience

Benefits:

  • Medical, Dental and Vision Insurance

  • Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down

  • 401(k) match and annual company contribution

  • Company paid life insurance

  • Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions

  • Long Term Incentive Plan for eligible positions

  • Referral bonus program

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Category Commercial Capabilities, Learning and Development

Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

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