Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .
This position is based in New York, NY. Hybrid work from certain states may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Candidates interested in hybrid work are encouraged to apply.
The Sr. Key Account Manager serves as the strategic lead across the Astellas portfolio at targeted corporatized providers and health systems in the New York region. The role is responsible for defining and executing Astellas engagement and strategy across all chosen therapeutic areas with an emphasis to oncology. The incumbent will also serve as primary point of contact for senior and executive leaders at targeted accounts, developing a strong rapport with them, understanding their unique needs, and creating customer specific business opportunities. Communicates customer’s therapeutic area needs to appropriate Astellas commercial teams.
Essential Job Responsibilities:
Leads and coordinates execution of commercial account strategy in partnership with field sales, brand teams, health systems, and other internal commercial teams
Makes appropriate decisions on behalf of Astellas to protect and maximize business
opportunities within an account by developing customer-centric solutions to support Astellas product and customer access strategy
Demonstrates understanding of decision-making structure, key influencers, and other strategic objectives relevant to the customer
Leads and manages appropriate relationships with key stakeholders (e.g., C-suite executives, Pharmacy Director, decision makers) and gain understanding of customer’s decision-making process
Leads the development of an account plan at each customer by incorporating knowledge of key market trends and collaborating with internal teams to develop account-specific strategies
Ensures knowledge of customer is appropriately shared with field sales and other internal teams to create opportunities for commercial cross-functional peers to be successful and enable Astellas to align with high level needs of client
Maintains expert operating knowledge of all company policies and guidelines, including but not limited to those addressing interactions with healthcare professionals, compliance and business conduct.
Per Account Productivity
Frequency of customer contacts
Vertical and horizontal integration throughout accounts
Per Account Business Efficacy (across the full portfolio of applicable products)
Profitable Formulary Access
Sales, Market Share, Profitability
Compliance with Corporate/Brand objectives and initiatives
Integrity and high level of professional conduct
Accounts Planning and Monitoring Process
Accuracy of forecasts and reporting
Respect of budgetary guidelines
Collaboration with internal stakeholders
Mid-Level individual contributor
Field based role that serves as central point of contact for internal and external contacts within assigned regional geography
Reports to Director, Key Accounts
8+ years of pharmaceutical or equivalent business experience and -
3+ years of experience and a strong track record of success in a people or account management role
Strong negotiation skills, business acumen, and analytical ability
Ability to create appropriate customer relationships built on trust in both clinical and nonclinical groups
Strong interpersonal, oral, and written communication and presentation skills
Strong project management skills, ability to multi-task and prioritize with clear deliverables across multiple customers in tight timelines
Self-motivated, with excellent organizational skills, with ability to work both independently and as a member of a team
Ability to travel up to 75% of the time with overnight travel
Valid driver’s license in good standing
No criminal convictions resulting in suspension/revocation of driving privileges within the last 3 years
- Experience managing customer relationships in multiple therapeutic areas, including Oncology
Medical, Dental and Vision Insurance
Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
401(k) match and annual company contribution
Company paid life insurance
Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
Long Term Incentive Plan for eligible positions
Referral bonus program
Level will commensurate with the candidate’s experience.
Category Oncology Business Unit
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans