Purpose and Scope:
The Global Master Data Partner, O2C, is accountable for end-to-end governance of customer and intercompany business partner master data to ensure reliable Order to Cash (O2C) and intercompany operations across the enterprise. This role enables globally synchronized and validated customer master data (CMD) processes that support SAP deployments, system integrations, and evolving business needs. Acting as a subject matter expert, the Partner collaborates with Pods, Value Teams, DigitalX, and QA to embed regulatory compliance (including GxP) and data quality requirements into Agile delivery cycles.
Responsibilities and Accountabilities:
Co-design and refine end-to-end CMD and intercompany BP data flows with Pods, Value Teams, and DigitalX across MDG, GTS, and S/4.
Lead global onboarding, maintenance, inactivation, and issue resolution for customer and intercompany master data, ensuring support for O2C processes.
Support data migration activities and End-to-End readiness during SAP rollouts, expansions, and global deployments.
Engage with the JSOX team to establish control points and continuously align SOPs with compliance regulations.
Collaborate with QA team to embed GxP compliance checkpoints and maintain SOPs aligned with regulatory expectations.
Develop and maintain traceability documentation and drive remediation actions in response to audits or regulatory reviews, together with the Standards &Delivery.
Resolve CMD inconsistencies and align data dependencies across integrated platforms such as MDG, GTS, and S/4 during project design and testing phases.
Define, maintain, and refine global standards and governance checkpoints for CMD and Intercompany BPs, incorporating feedback from delivery teams.
Ensure CMD cutover readiness, validate data transitions, and secure behavioural consistency of CMD across go-lives and iterative Agile releases.
Required Qualifications:
7-10 years of experience in Customer Master Data management
Deep knowledge of O2C processes and SAP MDG, GTS, and S/4HANA
Experience with GxP compliance, JSOX and regional regulatory frameworks
Bachelor’s degree in Business, Information Technology, or Supply Chain. Preferred Qualifications:
SAP Certified Application Associate (e.g., SAP S/4HANA for Sales, SAP MDG for BP, SAP GTS.
1-3 years’ experience in the pharmaceutical industry
Category
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
